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Prior Appointment
Consultations by appointment
Confidential
Health information handled privately
Online Consultation
Primarily through online appointments
Our Philosophy
Healthcare Begins With Listening
Every patient comes with a different health story.
Some people are looking for answers. Others are seeking relief or trying to understand ongoing health concerns after exploring different approaches.
Meaningful healthcare begins by understanding the person behind the symptoms. Time is taken to understand concerns, health history, circumstances and relevant available information before guidance is provided.
The aim is not a one-size-fits-all approach, but responsible, clear and personalised guidance that helps people make informed decisions about their health.
Our Approach
Personalised Care With Responsible Guidance
Care is guided by thoughtful assessment, individual needs and responsible follow-up.
Understanding Before Advising
We begin by understanding the individual's concerns, history, and circumstances before offering recommendations.
Guided by Ayurveda
Clinical reasoning and recommendations are informed by Ayurvedic principles while considering individual needs.
Individualised Guidance
Advice, medicines and lifestyle recommendations are tailored to the individual.
Responsible Follow-Up
Follow-up helps assess progress and make appropriate adjustments when required.
Understanding Before Advising
Concerns, history and individual circumstances are understood before recommendations are offered.
Guided by Ayurveda
Clinical reasoning and recommendations are informed by Ayurvedic principles while considering individual needs.
Individualised Guidance
Advice, medicines where appropriate and lifestyle recommendations are tailored to the individual.
Responsible Follow-Up
Follow-up helps assess progress and make appropriate adjustments when required.
Care Philosophy
Healing the Root Cause. Restoring Natural Balance.
Care is focused on understanding underlying health concerns instead of looking only at individual symptoms.
Authentic Ayurvedic principles are combined with thoughtful clinical assessment to provide personalised and responsible care.
The goal is to support natural balance, sustainable wellness and better understanding of your health.
Root-Cause Approach
Care focuses on understanding contributing factors rather than responding only to symptoms.
Personalised Recommendations
Guidance is adapted to individual needs, circumstances and health goals.
Lasting Wellness
Healthcare guidance is intended to support sustainable health and informed decisions.
Personalised Health Support
Care Designed Around Your Individual Health Story
Consultation may be considered when you are seeking personalised healthcare guidance or support in better understanding your health.
- Ongoing or chronic health concerns
- Preventive healthcare
- Lifestyle-related concerns
- Review of existing medical reports
- General health and well-being
- Current health concerns
- Personalised recommendations
- Progress monitoring and follow-up
Appointments
Your Consultation Journey
A clear step-by-step process from your initial request to follow-up care.
Request Consultation
Begin by submitting your consultation request through the online system.
Complete Intake Information
Share your health concerns, medical history and relevant reports.
Initial Review
Submitted information is reviewed to understand your concerns and determine appropriate next steps.
Schedule Appointment
Suitable consultation timings are identified and communicated.
Initial Consultation
A detailed consultation is conducted to understand concerns and provide appropriate guidance.
Follow-Up Care
Where appropriate, follow-up consultations review progress and make necessary care-plan adjustments.
Before Your Consultation
Help Us Understand Your Health Better
Having relevant information available can support a more informed consultation.
Medical Reports
Supporting documents may be submitted
Relevant reports and healthcare documents can be included as part of the intake process.
Appointments
Consultation Fees
₹1000
Initial Clinical Assessment
- Detailed Case History
- Clinical Assessment
- Ayurvedic Review
- Personalised Recommendations
₹500
Follow-Up Consultation
- Progress Review
- Care Plan Updates
- Guidance & Monitoring
- Ongoing Support<br>
Initial Clinical Assessment
₹1000
- Detailed Case History
- Clinical Assessment
- Ayurvedic Review
- Personalised Recommendations
Follow-Up Consultation
₹500
- Progress Review
- Care Plan Updates
- Guidance & Monitoring
- Ongoing Support
Online Care
Healthcare Guidance From Wherever You Are
Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports and offer recommendations based on the information provided.
Because physical examination may not be possible, recommendations are based on available history, reports, documents and other submitted information.
In some situations, in-person assessment, additional investigations or referral to another healthcare provider may be recommended.
Working Together
Accurate Information Supports Better Guidance
Patients are responsible for providing complete and accurate information to the best of their knowledge.
Incomplete or inaccurate details may affect the recommendations that can appropriately be provided.
Continuity of Care
Healthcare Can Be a Process
Follow-up requirements vary depending on the individual's condition, progress and healthcare needs.
Appointment Information
Clear Appointment Policies
Scheduling
Consultations are available by prior appointment.
Allocation
Appointment allocation is generally completed within 24–48 hours after review.
Rescheduling
Inform the clinic as early as possible if you cannot attend your scheduled consultation.
Refunds
Refund requests and exceptional circumstances are considered according to the consultation policy.
APPOINTMENTS
How It Works
Request Consultation
Submit your consultation request online.
Follow-Up Care
Progress review and care plan adjustments.
Complete Intake Form
Share health concerns and relevant reports.
Initial Consultation
Detailed consultation and recommendations.
Initial Review
Clinical review of submitted information.
Schedule Appointment
Suitable consultation timing is arranged.
Privacy & Confidentiality
Your Health Information Is Treated Confidentially
Medical history, reports, health information and personal details shared during the consultation process are treated with appropriate privacy and confidentiality.
Healthcare Assessment
Appointment Management
Clinical Assessment
Consultation Communication
Privacy & Confidentiality
Your Health Information Is Treated Confidentially
Medical history, reports, health information and personal details shared during the consultation process are treated with appropriate privacy and confidentiality.
Healthcare Assessment
Clinical Assessment
Appointment Management
Consultation Communication
APPOINTMENTS
How It Works
Request Consultation
Submit your consultation request online.
Complete Intake Form
Share health concerns and relevant reports.
Initial Review
Clinical review of submitted information.
Schedule Appointment
Suitable consultation timing is arranged.
Initial Consultation
Detailed consultation and recommendations.
Follow-Up Care
Progress review and care plan adjustments.
Refund Policy
Refund & Cancellation Information
Refund Policy
👉 Refund available if consultation cannot be provided.
👉 Requests before confirmation reviewed individually.
👉 Completed consultations are generally non-refundable.
👉 Exceptional cases considered individually.
Cancellation by Jivaka Clinics
👉 If a consultation must be cancelled or rescheduled by Jivaka Clinics, an alternative appointment or refund will be offered where appropriate.
Online Consultation Policy
Important Information
✓ Nature of Online Consultations
Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports and offer recommendations.
✓ Emergency Situations
Online consultations are not suitable for medical emergencies. Seek immediate medical attention when necessary.
✓ Privacy & Confidentiality
All information shared is handled with privacy and confidentiality.
Frequently Asked Questions
Questions About Consultations
Find answers to common questions about appointments, fees, online consultations and follow-up care.
You may submit a consultation request through the online intake form available on our website.
Appointment allocation is generally completed within 24–48 hours (two working days) following review of the submitted information.
Your information is reviewed and a suitable consultation appointment is arranged. You will receive communication regarding the next steps.
Jivaka Clinics currently offers consultations primarily through online appointments. In-person consultations, where appropriate, may be arranged separately.
Initial Consultation (approximately 30 - 60 minutes): Rs.1000
Follow-Up Consultation (approximately 30 minutes): Rs.500
Relevant medical reports, investigation results, medication details, and any information related to your current health concerns.
Yes. Relevant reports and supporting documents may be submitted as part of the intake process.
No. Online consultations are not suitable for medical emergencies, severe symptoms, or situations requiring urgent physical examination.
Recommendations, including medicines where appropriate, are provided based on the clinical assessment and individual requirements.
Yes. Information shared with Jivaka Clinics is handled with appropriate privacy and confidentiality.
Yes. A unique Patient Reference Number is generated upon successful submission of the consultation request.
Follow-up requirements vary depending on the individual's condition, progress, and healthcare needs.
Online Consultation Policy
Nature of Online Consultations
Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports, and offer recommendations based on the information provided by the individual.
Limitations of Online Consultations
Online consultations have certain limitations when compared with in-person clinical assessments.
As physical examination may not be possible, recommendations are based on the information, history, reports, and documents provided during the consultation process.
In some situations, an in-person assessment, additional investigations, or referral to another healthcare provider may be recommended.
Emergency Situations
Online consultations are not suitable for medical emergencies.
If you are experiencing severe symptoms, chest pain, difficulty breathing, loss of consciousness, severe bleeding, or any other urgent medical condition, please seek immediate medical attention from the nearest emergency healthcare facility.
Privacy and Confidentiality
Information shared during the consultation process, including medical history, reports, and personal information, is treated with appropriate privacy and confidentiality.
Information is used solely for healthcare-related purposes, appointment management, clinical assessment, and communication relating to your consultation.
Patient Responsibility
Individuals are responsible for providing complete and accurate information to the best of their knowledge.
Incomplete or inaccurate information may affect the recommendations provided during the consultation.
Clinical Recommendations
Recommendations provided during online consultations are based on the information available at the time of consultation and should not be considered a substitute for emergency medical care or situations requiring immediate physical examination.
Appointment and Follow-Up
The need for follow-up consultations varies depending on the individual's condition, progress, and healthcare requirements.
Where appropriate, follow-up consultations may be recommended to review progress and make necessary adjustments to the care plan.
Nature of Online Consultations
Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports, and offer recommendations based on the information provided by the individual.
Limitations of Online Consultations
Online consultations have certain limitations when compared with in-person clinical assessments.
As physical examination may not be possible, recommendations are based on the information, history, reports, and documents provided during the consultation process.
In some situations, an in-person assessment, additional investigations, or referral to another healthcare provider may be recommended.
Emergency Situations
Online consultations are not suitable for medical emergencies.
If you are experiencing severe symptoms, chest pain, difficulty breathing, loss of consciousness, severe bleeding, or any other urgent medical condition, please seek immediate medical attention from the nearest emergency healthcare facility.
Privacy and Confidentiality
Information shared during the consultation process, including medical history, reports, and personal information, is treated with appropriate privacy and confidentiality.
Information is used solely for healthcare-related purposes, appointment management, clinical assessment, and communication relating to your consultation.
Patient Responsibility
Individuals are responsible for providing complete and accurate information to the best of their knowledge.
Incomplete or inaccurate information may affect the recommendations provided during the consultation.
Clinical Recommendations
Recommendations provided during online consultations are based on the information available at the time of consultation and should not be considered a substitute for emergency medical care or situations requiring immediate physical examination.
Appointment and Follow-Up
The need for follow-up consultations varies depending on the individual's condition, progress, and healthcare requirements.
Where appropriate, follow-up consultations may be recommended to review progress and make necessary adjustments to the care plan.
Jivaka Clinics
Contact us
For general enquiries, appointment-related assistance, or support, please contact us
Phone / WhatsApp
+91-94948 84422
info@jivakaclinics.com
Consultations are available by prior appointment only.
Online consultation requests may be submitted through the Request Consultation form.
For appointment-related enquiries, please quote your Patient Reference Number wherever applicable.