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Jivaka Clinics

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Prior Appointment

Consultations by appointment

Confidential

Health information handled privately

Online Consultation

Primarily through online appointments

Our Philosophy

Healthcare Begins With Listening

Every patient comes with a different health story.

Some people are looking for answers. Others are seeking relief or trying to understand ongoing health concerns after exploring different approaches.

Meaningful healthcare begins by understanding the person behind the symptoms. Time is taken to understand concerns, health history, circumstances and relevant available information before guidance is provided.

The aim is not a one-size-fits-all approach, but responsible, clear and personalised guidance that helps people make informed decisions about their health.

Our Approach

Personalised Care With Responsible Guidance

Care is guided by thoughtful assessment, individual needs and responsible follow-up.

Understanding Before Advising

We begin by understanding the individual's concerns, history, and circumstances before offering recommendations.

Guided by Ayurveda

Clinical reasoning and recommendations are informed by Ayurvedic principles while considering individual needs.

Individualised Guidance

Advice, medicines and lifestyle recommendations are tailored to the individual.

Responsible Follow-Up

Follow-up helps assess progress and make appropriate adjustments when required.

Understanding Before Advising

Concerns, history and individual circumstances are understood before recommendations are offered.

Guided by Ayurveda

Clinical reasoning and recommendations are informed by Ayurvedic principles while considering individual needs.

Individualised Guidance

Advice, medicines where appropriate and lifestyle recommendations are tailored to the individual.

Responsible Follow-Up

Follow-up helps assess progress and make appropriate adjustments when required.

Care Philosophy

Healing the Root Cause. Restoring Natural Balance.

Care is focused on understanding underlying health concerns instead of looking only at individual symptoms.

Authentic Ayurvedic principles are combined with thoughtful clinical assessment to provide personalised and responsible care.

The goal is to support natural balance, sustainable wellness and better understanding of your health.

Root-Cause Approach

Care focuses on understanding contributing factors rather than responding only to symptoms.

Personalised Recommendations

Guidance is adapted to individual needs, circumstances and health goals.

Lasting Wellness

Healthcare guidance is intended to support sustainable health and informed decisions.

Personalised Health Support

Care Designed Around Your Individual Health Story

Consultation may be considered when you are seeking personalised healthcare guidance or support in better understanding your health.

Appointments

Your Consultation Journey

A clear step-by-step process from your initial request to follow-up care.

Request Consultation

Begin by submitting your consultation request through the online system.

01

Complete Intake Information

Share your health concerns, medical history and relevant reports.

02

Initial Review

Submitted information is reviewed to understand your concerns and determine appropriate next steps.

03

Schedule Appointment

Suitable consultation timings are identified and communicated.

04

Initial Consultation

A detailed consultation is conducted to understand concerns and provide appropriate guidance.

05

Follow-Up Care

Where appropriate, follow-up consultations review progress and make necessary care-plan adjustments.

06

Before Your Consultation

Help Us Understand Your Health Better

Having relevant information available can support a more informed consultation.

✓ Current health concerns
✓ Medical history
✓ Investigation results
✓ Relevant medical reports
✓ Current medication details
✓ Previous treatment information

Medical Reports

Supporting documents may be submitted

Relevant reports and healthcare documents can be included as part of the intake process.

Appointments

Consultation Fees

₹1000

Initial Clinical Assessment

  • Detailed Case History
  • Clinical Assessment
  • Ayurvedic Review
  • Personalised Recommendations

₹500

Follow-Up Consultation

  • Progress Review
  • Care Plan Updates
  • Guidance & Monitoring
  • Ongoing Support<br>

Initial Clinical Assessment

₹1000

  • Detailed Case History
  • Clinical Assessment
  • Ayurvedic Review
  • Personalised Recommendations

Follow-Up Consultation

₹500

  • Progress Review
  • Care Plan Updates
  • Guidance & Monitoring
  • Ongoing Support

Online Care

Healthcare Guidance From Wherever You Are

Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports and offer recommendations based on the information provided.

Because physical examination may not be possible, recommendations are based on available history, reports, documents and other submitted information.

In some situations, in-person assessment, additional investigations or referral to another healthcare provider may be recommended.

Working Together

Accurate Information Supports Better Guidance

Patients are responsible for providing complete and accurate information to the best of their knowledge.

Incomplete or inaccurate details may affect the recommendations that can appropriately be provided.

Continuity of Care

Healthcare Can Be a Process

Follow-up requirements vary depending on the individual's condition, progress and healthcare needs.

✓ Review progress
✓ Monitor changes
✓ Update care plans
✓ Ongoing guidance

Appointment Information

Clear Appointment Policies

Scheduling

Consultations are available by prior appointment.

Allocation

Appointment allocation is generally completed within 24–48 hours after review.

Rescheduling

Inform the clinic as early as possible if you cannot attend your scheduled consultation.

Refunds

Refund requests and exceptional circumstances are considered according to the consultation policy.

APPOINTMENTS

How It Works

Request Consultation

Submit your consultation request online.

Follow-Up Care

Progress review and care plan adjustments.

Complete Intake Form

Share health concerns and relevant reports.

Initial Consultation

Detailed consultation and recommendations.

Initial Review

Clinical review of submitted information.

Schedule Appointment

Suitable consultation timing is arranged.

Privacy & Confidentiality

Your Health Information Is Treated Confidentially

Medical history, reports, health information and personal details shared during the consultation process are treated with appropriate privacy and confidentiality.

Healthcare Assessment

Appointment Management

Clinical Assessment

Consultation Communication

Privacy & Confidentiality

Your Health Information Is Treated Confidentially

Medical history, reports, health information and personal details shared during the consultation process are treated with appropriate privacy and confidentiality.

Healthcare Assessment

Clinical Assessment

Appointment Management

Consultation Communication

APPOINTMENTS

How It Works

Request Consultation

Submit your consultation request online.

Complete Intake Form

Share health concerns and relevant reports.

Initial Review

Clinical review of submitted information.

Schedule Appointment

Suitable consultation timing is arranged.

Initial Consultation

Detailed consultation and recommendations.

Follow-Up Care

Progress review and care plan adjustments.

Refund Policy

Refund & Cancellation Information

Refund Policy

👉 Refund available if consultation cannot be provided.
👉 Requests before confirmation reviewed individually.
👉 Completed consultations are generally non-refundable.
👉 Exceptional cases considered individually.

Cancellation by Jivaka Clinics

👉 If a consultation must be cancelled or rescheduled by Jivaka Clinics, an alternative appointment or refund will be offered where appropriate.

Online Consultation Policy

Important Information

✓  Nature of Online Consultations
Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports and offer recommendations.

✓  Emergency Situations
Online consultations are not suitable for medical emergencies. Seek immediate medical attention when necessary.

✓  Privacy & Confidentiality
All information shared is handled with privacy and confidentiality.

Frequently Asked Questions

Questions About Consultations

Find answers to common questions about appointments, fees, online consultations and follow-up care.

You may submit a consultation request through the online intake form available on our website.

Appointment allocation is generally completed within 24–48 hours (two working days) following review of the submitted information.

Your information is reviewed and a suitable consultation appointment is arranged. You will receive communication regarding the next steps.

Jivaka Clinics currently offers consultations primarily through online appointments. In-person consultations, where appropriate, may be arranged separately.

Initial Consultation (approximately 30 - 60 minutes): Rs.1000

Follow-Up Consultation (approximately 30 minutes): Rs.500

Relevant medical reports, investigation results, medication details, and any information related to your current health concerns.

Yes. Relevant reports and supporting documents may be submitted as part of the intake process.

No. Online consultations are not suitable for medical emergencies, severe symptoms, or situations requiring urgent physical examination.


Recommendations, including medicines where appropriate, are provided based on the clinical assessment and individual requirements.

Yes. Information shared with Jivaka Clinics is handled with appropriate privacy and confidentiality.


Yes. A unique Patient Reference Number is generated upon successful submission of the consultation request.


Follow-up requirements vary depending on the individual's condition, progress, and healthcare needs.

Online Consultation Policy

Nature of Online Consultations

Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports, and offer recommendations based on the information provided by the individual.

Limitations of Online Consultations

Online consultations have certain limitations when compared with in-person clinical assessments.
As physical examination may not be possible, recommendations are based on the information, history, reports, and documents provided during the consultation process.
In some situations, an in-person assessment, additional investigations, or referral to another healthcare provider may be recommended.

Emergency Situations

Online consultations are not suitable for medical emergencies.
If you are experiencing severe symptoms, chest pain, difficulty breathing, loss of consciousness, severe bleeding, or any other urgent medical condition, please seek immediate medical attention from the nearest emergency healthcare facility.

Privacy and Confidentiality

Information shared during the consultation process, including medical history, reports, and personal information, is treated with appropriate privacy and confidentiality.
Information is used solely for healthcare-related purposes, appointment management, clinical assessment, and communication relating to your consultation.

Patient Responsibility

Individuals are responsible for providing complete and accurate information to the best of their knowledge.
Incomplete or inaccurate information may affect the recommendations provided during the consultation.

Clinical Recommendations

Recommendations provided during online consultations are based on the information available at the time of consultation and should not be considered a substitute for emergency medical care or situations requiring immediate physical examination.

Appointment and Follow-Up

The need for follow-up consultations varies depending on the individual's condition, progress, and healthcare requirements.
Where appropriate, follow-up consultations may be recommended to review progress and make necessary adjustments to the care plan.

Nature of Online Consultations

Online consultations are intended to provide healthcare guidance, review health concerns, discuss reports, and offer recommendations based on the information provided by the individual.

Limitations of Online Consultations

Online consultations have certain limitations when compared with in-person clinical assessments.
As physical examination may not be possible, recommendations are based on the information, history, reports, and documents provided during the consultation process.
In some situations, an in-person assessment, additional investigations, or referral to another healthcare provider may be recommended.

Emergency Situations

Online consultations are not suitable for medical emergencies.
If you are experiencing severe symptoms, chest pain, difficulty breathing, loss of consciousness, severe bleeding, or any other urgent medical condition, please seek immediate medical attention from the nearest emergency healthcare facility.

Privacy and Confidentiality

Information shared during the consultation process, including medical history, reports, and personal information, is treated with appropriate privacy and confidentiality.
Information is used solely for healthcare-related purposes, appointment management, clinical assessment, and communication relating to your consultation.

Patient Responsibility

Individuals are responsible for providing complete and accurate information to the best of their knowledge.
Incomplete or inaccurate information may affect the recommendations provided during the consultation.

Clinical Recommendations

Recommendations provided during online consultations are based on the information available at the time of consultation and should not be considered a substitute for emergency medical care or situations requiring immediate physical examination.

Appointment and Follow-Up

The need for follow-up consultations varies depending on the individual's condition, progress, and healthcare requirements.
Where appropriate, follow-up consultations may be recommended to review progress and make necessary adjustments to the care plan.

Jivaka Clinics

Contact us

For general enquiries, appointment-related assistance, or support, please contact us

Phone / WhatsApp

+91-94948 84422

Email

info@jivakaclinics.com

Consultations are available by prior appointment only.

Online consultation requests may be submitted through the Request Consultation form.

For appointment-related enquiries, please quote your Patient Reference Number wherever applicable.